Hassan Omar Ahmed
FevzÇakmak Mahallesi İstanbul Caddesi No. 25. Esenler, 34200 Istanbul (Turkey).
10 Aug 2014–2 Aug 2015 Customer Service Representative
Somtel International Ltd, Mogadishu (Somalia).
-Answering telephone calls and making the appropriate transfers.
-Processing new client accounts and maintaining customer accounts.
-Implementing changes to existing accounts, filing documents and other paperwork.
5 Jan 2016–Present Director and chief executive
M&F Shopping Cart, Mogadishu (Somalia).
-Participating in the day to day running of the shop.
-Responding to general customer enquiries received by phone or email.
-Dealing with online orders that have been placed through Company’s Facebook Page.
EDUCATION AND TRAINING
10 Feb 2009–30 May 2011 Certificate in High School
Alpha Primary And Secondary School, Mogadishu (Somalia).
10 Aug 2011–31 Jul 2014 Bachelor’s degree in Social Science
University of Somalia, Mogadishu (Somalia).
-Public Policy Studies
29 Aug 2016–Present Master of African Studies and International Relations
Istanbul Ticaret University, Istanbul (Turkey).
-Theory of International Relations
-Government and Politics in Africa
-Foreign Policy Analysis
-Contemporary African Politics
-Colonialism and Post-Colonial Critique
-World Politics and Conflict Resolution
-Africa in International System
Mother tongue(s) Somali
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English C2 C2 C1 C1 C1
Turkish B1 B1 B1 B1 B1
Levels: A1 and A2: Basic user – B1 and B2: Independent user – C1 and C2: Proficient user Common European Framework of Reference for Languages
-Encouraging assertiveness in others.
-Responding appropriately to criticism.
-Conveying confidence both verbally and non-verbally.
-Expressing opinions and feelings appropriately.
-Open-mindedness and Friendliness.
-Clarity and Concision.
-Ability to organize and manage my duties through wise planning, time optimization, detail orientation and prioritization.
-Ability to analyze and diagnose a situation and find out the cause and effect.
-Ability to understand, alter, lead, and control people’s behavior.
-Certificate in Turkey-Africa relations from the SETA Organization in the year December 2016.
-Certificate in Global Economy from the SETA Organization in the year December, 2016.
-Certificate in Turkish Language from the Istanbul University in the year June 27th 2016.
-Certificate in Forensic Science and Criminal Justice from the University of Leicester in the year March 20th, 2016.
-Certificate in Global Health and Humanitarianism from the University of Manchester in the year April 20th, 2015.
-Certificate in Principles of Project management from the Polytechnic West in the year May 19th, 2015.
-Certificate in Strategic Management from the Open Training Institute in the year Jun 23th 2015.
-Certificate in Negotiation and Conflict Resolution from the Macquarie Graduate School of Management in the year Jun 23th 2015.
-Certificate in Climate change from the Macquarie University in the year May 19th 2015.
-Certificate in Leadership: Identity, influence, and power from the Macquarie Graduate School of Management in the year Jun 23th 2015.
-Certificate in Human Resources from the Open Training Institute in the year Jun 23th, 2015.
-Certificate in Financial Planning from the TAFE NSW- Sydney Institute in the year, Jun 23th, 2015.
-IR as an imperial illusion: The Superpowers sword. Available from: https://www.researchgate.net
-Marx and Critique of Capitalism. Available from: https://www.academia.edu
-Soomaaliya waxa ay Soo maraysaa qarnigii 16aad. Available from: https://www.researchgate.net
-Turkiga iyo Soomaaliya: Saaxiibo Dani Mideysay. Available from: https://bilyoneer.wordpress.com
-Isbeddalka Siyaasaddeedka Cusub ee Soomaaliya. Available from: https://www.academia.edu
-Iskuulka Fekerka Mudaniisimka. Available from: https://www.academia.edu
-Shacabku waa awood qarsoon. Available from: https://www.academia.edu
-Hannaanka Dambiga. Available from: https://www.academia.edu
-Ficiladeena iyo go’aanadeena ma annagaa doorano mise cid kale ayaa inoo go’aamisa? Available from: https://www.researchgate.net
-Mr. Ahmed Isse, Corporate Sales Manager at Somtel International Ltd. Ahmed.firstname.lastname@example.org
-Prof. Dr. Edip Asaf Bekaroglu, Assistant Professor at Istanbul University. Edipasaf@istanbul.edu.tr
-Ms. Gözde Orhan, Data Entry Staff at Istanbul University.